- 2024
- Feb
- 11
I guess making a complaint does work.
I recently wrote about my experience with a large enterprise that still had an email system that didn’t meet changes made in 2014. I wrote an email to their DMARC reporting addresses explaining the situation - those bounced with full mailboxes. I wrote an email to Contact Us and got boilerplate back. I didn’t expect anything else.
I poked at their system one last time with mxtoolbox, and it looks like they actually did fix it. I’m not sure when they did so, as of Friday they were still being sent to quarantine by my provider, so it must have been after hours or something - perhaps my email system was still prejudiced because records hadn’t propagated yet.
Who knows. But I guess that goes to show, sometimes making a complaint does work. It just amazes me it took 10 years and someone not getting a single email to fix it.